Frequently Asked Questions

1.       Why should I source my artificial grass from EverGrass?

At EverGrass, we buy from the top manufacturers of artificial grass, both in Europe and Asia.  Our wealth of experience and buying power allow us to source the highest quality products at the most competitive prices.   We specialise in selling to trade, therefore only registered companies or sole traders may take advantage of our trade prices.  Please register for a trade account and, once approved you may login to view our prices.
2.      I’m a landscaper but have not installed artificial grass before, where can I find out more?

We offer support to our trade customers with comprehensive installation and sizing guides.   Our customer service team is always on hand via email or phone to answer any specific installation questions you may have.
3.       Is artificial grass child friendly?
Yes, our artificial grass is child friendly.   Our thicker, soft feel grass is just as soft as natural grass, it does not cause any friction burns like AstroTurf surfaces and it does not stain clothes as natural grass tends to.   The grass is extremely durable and can withstand ball games and children’s play.  Our artificial grass is also lead and cadmium free.
4.       Is artificial grass suitable for pets?
Yes, our artificial grass is ideal for households with pets.  It can be cleaned with warm water, a mild detergent and garden hose therefore any mess can be dealt with quickly and hygienically.   The artificial grass is permeable and the strong, durable backing has drainage holes to allow liquids to drain away.
5.       Does artificial grass fade in the sun?
No, the fibres in our artificial grass have been UV stabilised therefore the grass does not fade in the sunlight and stays green all year round.   You can expect up to ten years UV stability with all our products.
6.       Do I need to hold stock or can you deliver directly to my customer?
We appreciate that our trade customers are diverse in their business models, therefore not everyone will have the facility to hold stock or the vehicles to deliver large rolls of artificial grass to their customer base.   EverGrass can arrange delivery direct to your customer.  For those with a stock holding facility, it is worth noting that our full roll prices are more cost effective than grass cut to size in our warehouse.
7.       How do I place my order?
You can place your orders on our website once you have register for a trade account.   Once you have registered and your account has been approved, you will have access to the full range of products and their EverGrass trade price.
8.       What is the delivery cost and time?

Delivery is free of charge to UK Mainland.   Outside the UK Mainland, the delivery charges will be advised up placing your order. Once you have placed your order it will be dispatched within 1-3 working days.   The delivery date will be confirmed shortly after placing your order as our delivery times vary depending upon postcode area.